According to the Blanchard and Hershey model, which style is used when both ability and willingness of staff are high?

The Blanchard and Hershey model, also known as the Situational Leadership Theory, emphasizes the importance of adapting leadership styles based on the developmental levels of followers. When both the ability and willingness of staff are high, the appropriate leadership style is the delegating style.

In this context, delegating involves allowing team members to take responsibility for their tasks and make decisions independently, as they are both capable and motivated to perform. Leaders who use the delegating style act more as observers and facilitators, providing minimal supervision, as the team is well-equipped to handle the responsibilities assigned to them.

This style fosters autonomy and encourages growth, as it allows staff to utilize their skills effectively while increasing their confidence in their abilities. It also aids in developing a sense of ownership over the tasks and responsibilities they manage. When followers are eager and able, the delegating style optimizes efficiency and promotes a collaborative work environment.